Reservation

1. How can I make a reservation?

Booking is easy and fast. Just fill in our online form or contact us by phone or e-mail. Please specify pickup location, destination and the desired time.

2. Can I choose a specific vehicle?

Yes, we offer a choice of several types of vehicles. If you have specific requirements, let us know and we Will try to accommodate.

3. It is possible to book transport at the last minute?

Yes, our dispatch is available 24/7, to ensure the carriage in a hurry.

Payment

1. What payment methods do you accept?

We accept payments in cash, by card and by bank transfer. Payment can be made in advance or directly at the driver.

2. No deposit is required when booking?

For standard services, a deposit is not required. For longer trips or corporate events may be a deposit required.

3. Can I receive an invoice?

Of course. On request, we Will issue a tax receipt.

Preparing for the trip

1. What I need to know before you travel?

Make sure you have prepared all travel documents, and contact information for our team. Before leaving, we inform You about the exact time of pick up.

2. Can I reserve a specific seat?

Yes, if you prefer a specific place, please indicate this when booking. We always try to accommodate Your requirements.

3. How do I know that it is the vehicle ready?

Den před odjezdem budete informováni prostřednictvím SMS nebo e-mailu o čase příjezdu našeho řidiče.

Cancellation policy

1. What are the conditions for the cancellation?

Reservation, you can cancel at any time. For a free of charge cancellation please inform us at least 24 hours before the scheduled departure.

2. It is possible to change the date and time of transportation?

Yes, if circumstances permit, love to Your booking, we move on to another term.

3. What happens if the change will announce at the last minute?

Upon cancellation less than 24 hours before departure, you may be charged a cancellation fee according to our terms.

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